Awareness. Understanding. Adoption.
Awareness and understanding are key to the adoption of any new technology. ECS works closely with your enterprise to facilitate critical training on the ServiceNow platform. Team members, stakeholders, end users—our experts work with your entire enterprise to ensure a smooth and streamlined ServiceNow implementation across your organization.
We believe that training is a partnership. By working together, we develop innovative training plans and delivery strategies that meet your organization’s culture, modalities, and needs.
Our certified instructors offer several training formats and aids to guide learners, including:
Labs and Scenarios
- Structured exercises enable trainees to apply knowledge and correct process ideology
- “Train the trainer” format allows client instructors to deliver training to a mass audience
Quick Reference Guides (QRGs)
- 4-5 page instruction sheets on processes and actions within topic scope
- Tours within the ServiceNow training engine offer short graphical demonstrations offer step-by-step walkthroughs and bubble text call-outs
- Detailed and customizable training presentations deliver best practices and processes