Are Legacy Systems and Processes Holding Back Your HR Team?
IT and process shortcomings can steal time and energy from your human resources team. Productivity suffers when HR juggles multiple systems. Data access and analysis problems reduce HR efficiency and effectiveness. And system downtime and paper-based tasks can slow your team to a standstill.
For federal agencies, these challenges are compounded by complex regulatory requirements and aging human resources information technology (HRIT) systems that weren’t built for today’s workforce expectations.
To build and retain a productive and efficient workforce, you need technology and process automation tailored to your HR team’s needs.
Reduce Costs, Boost Productivity, Build Your Workforce
Human-centric Solutions for Human Capital Management
To build your human capital management (HCM) solution, we begin with your HR staff members and their knowledge of your organization’s needs, systems, and processes. We assess the quality of their experience as they navigate existing systems to perform their work.
Then we tailor a combination of tactics and services ― from process improvement and intelligent automation to systems integration, application development, and operations and sustainment — to tailor a solution that addresses your organization’s challenges and improves the employee experience.
Our HCM solutions bring ease and efficiency to recruiting, hiring, onboarding, payroll and benefits administration, and all your HR work. This frees up time, reduces costs, and enables your HR specialists to build, manage, and maintain the workforce your organization needs.
Bring Ease and Efficiency to All Your HR Functions:
- Recruiting
- Hiring
- Onboarding
- Workforce management
- Performance management
- Time, attendance, and payroll
- Benefits administration
- Compliance reporting
- Data Analytics and Reporting
ECS Offers All the Capabilities and Services Needed for Your Complete HCM Solution:
- Process re-engineering
- ServiceNow and system integration work
- Technology architecture, governance, and deployment support
- Program and contract management support
- Data security and privacy solutions
- Knowledge management, knowledge self-service solutions
- Agile software development
- Automation, machine learning, and AI solutions
HRIT
Modernizing Federal HR Systems with Scalable, Compliant Solutions
As part of a complete HCM modernization effort, federal agencies also need the right technical foundation, which is where HRIT becomes essential. Agencies are preparing for the Office of Personnel Management’s (OPM) government-wide HRIT modernization initiative, which will introduce a unified, cloud-based HCM platform for more than two million federal employees. To implement this platform successfully, agencies need a partner fluent in federal HR operations, policies, requirements, and technologies.
ECS brings more than a decade of federal HRIT experience to this landscape. By combining our mission understanding, commercial best practices, partnership with TopBloc (Workday Partner of the Year), and deep integration expertise across Workday, Oracle, and SAP, we help agencies prepare by delivering:
- System-agnostic HRIT expertise across major HCM platforms
- Federal HR process and policy knowledge not found in commercial deployments
- Technical integration and interoperability with agency systems and shared environments
- Modernization support grounded in agile methods aligned to OPM guidance
ECS’ HRIT Services
Federal HR environments require secure, compliant, and interoperable systems — needs that differ significantly from commercial deployments. ECS provides the technical foundation agencies need to transition smoothly to a modern HRIT environment, including:
HRIT strategy, readiness, and architecture
Cloud platform integration (Workday, Oracle, SAP)
Data migration and standardization
Secure, compliant workflow configuration
Interoperability and system integration
Analytics, reporting, and dashboard modernization
Operations and continuous enhancement
Federal HR has unique regulatory, procedural, and workforce-specific needs. ECS addresses them with policy-aligned configurations, scalable multi-tenant architectures, and user-centric design that drives adoption and productivity.
CASE STUDY
Transforming HCM at a Federal Agency
The HCM division of a 240,000-employee federal agency faced multiple, complex challenges. These included disconnected workflows and disparate processes; time-wasting paper-based processes; data collection, analysis, and reporting difficulties; operation and maintenance issues; and more.
ECS both modernized existing applications and developed new ones. Our HCM solution:
- Integrated and simplified processes.
- Connected previously disconnected workflows.
- Digitized and automated paper-based processes.
- Implemented new and enhanced IT business applications.
- Established new knowledge management capabilities.
Greater Efficiency and Productivity, Lower Costs
The agency reduced its annual licensing and infrastructure-hosting costs by more than $400,000. It now has a one-stop-shop for HR reporting and analytics, easy self-service querying, and improved analyst access. Automation has brought speed and ease to formerly time-consuming and labor-intensive tasks. And high system availability has boosted productivity and service levels.
Integrated HCM Solutions
ECS works across the leading HCM and HRIT platforms — ServiceNow, Workday, Oracle, SAP, and others — to meet our customers’ unique needs.
“What good is a system if people find it difficult to use? Our HCM solutions leverage ServiceNow to give HR professionals the intuitive interface and process automation they need to manage their workforce at a whole new level of productivity.”
Martin Burke
Vice President, Integrated Solutions, ECS
